Privacy policy

Daysoday (“we,” “us,” or “our”) operates www.daysoday.com, including the related content, features, products, and services available through our store (collectively, the “Services”).

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer the Services.

This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website, place an order, communicate with us, or otherwise use the Services. It also explains the privacy rights and choices that may be available to you.

If this Privacy Policy conflicts with our Terms of Service regarding the handling of personal information, this Privacy Policy controls for that purpose.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, or can reasonably be linked to an individual. It does not include information that has been properly anonymized or de-identified under applicable law.

Depending on how you interact with our Services, we may collect the following categories of information:

Contact and delivery information

Your name, email address, telephone number, billing address, and shipping address.

Order and transaction information

Products you view, add to your cart, purchase, return, exchange, or cancel; order numbers; purchase history; discounts; payment status; and refund details.

Payment information

Payment details submitted through checkout are processed by Shopify and the relevant payment providers. Depending on the payment method, these providers may collect card details or other financial information.

We receive the payment confirmations, billing information, and transaction details needed to manage your order, provide support, and help prevent fraud.

Account information

If you use a customer account, we may process account identifiers, login-related information, preferences, and settings.

Communications

Information you provide when contacting us, including messages, order inquiries, feedback, and photographs submitted in connection with a product or delivery issue.

Device and usage information

Your IP address, browser type, device identifiers, operating system, network information, approximate location derived from your IP address, and information about how you interact with our website.

Privacy and marketing preferences

Your subscription preferences, consent choices, and requests concerning the use of your personal information.

2. Sources of Personal Information

We collect personal information:

• Directly from you, when you place an order, contact us, use an account, or submit information through the Services.

• Automatically, through cookies, pixels, logs, and similar technologies when you browse or interact with the Services.

• From service providers, including Shopify, payment processors, shipping providers, and providers supporting our website and customer service.

• From advertising and business partners, where relevant to the features you use and permitted by applicable law.

3. How We Use Personal Information

We use personal information for the following purposes:

Providing the Services

To process payments, fulfill orders, arrange delivery, manage accounts, handle returns and exchanges, issue refunds, and provide customer support.

Communicating with you

To send order confirmations, shipping updates, service notices, and responses to your inquiries.

Improving and personalizing the Services

To understand how customers use our website, remember preferences, troubleshoot technical issues, and improve our products and shopping experience.

Marketing and advertising

To send promotional emails where permitted, measure advertising performance, and display relevant advertisements on our website or other platforms, subject to applicable consent requirements and your privacy choices.

Security and fraud prevention

To verify transactions, identify suspicious activity, protect accounts, investigate misuse, and maintain the security of the Services.

Legal and administrative purposes

To maintain necessary business records, comply with legal obligations, resolve disputes, respond to valid legal requests, and enforce our terms and policies.

Where applicable law requires a legal basis for processing, we rely on performing a contract with you, complying with legal obligations, our legitimate interests where appropriate, or your consent.

4. Cookies and Similar Technologies

Our Services use cookies and similar technologies to support functions such as keeping items in your cart, operating checkout, remembering preferences, protecting the website, understanding website usage, and supporting advertising.

Some technologies are necessary for the Services to function. Others support analytics, personalization, or advertising.

Where required by law, we request your consent before using non-essential cookies or similar technologies.

You can manage available choices through the privacy controls or cookie banner displayed on the Services. You can also adjust your browser settings to block or delete cookies. Blocking certain cookies may affect website functionality.

Advertising-related choices are also described in Section 8 below.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Shopify and service providers

Providers that support hosting, payment processing, order fulfillment, shipping, customer support, analytics, security, and other operational functions.

Advertising and marketing partners

Partners that help deliver advertisements, measure campaign performance, and support marketing activities, subject to applicable law and your privacy preferences.

Depending on the law that applies, some advertising disclosures may be considered a “sale,” “sharing,” or use of personal information for “targeted advertising,” even if no money is exchanged for the information.

Recipients you authorize

Third parties you direct us to share information with, or providers whose services you choose to use through the Services.

Legal and business recipients

Authorities, professional advisers, or other parties where reasonably necessary to comply with law, respond to valid legal processes, investigate fraud, resolve disputes, or protect legal rights.

Information may also be disclosed in connection with a proposed or completed merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable legal protections.

6. Our Relationship with Shopify

Our store is hosted by Shopify. Shopify processes personal information about your access to and use of the Services to operate and improve its platform and provide the shopping features available to you.

Information submitted through our store is shared with Shopify and relevant third parties, which may be located outside your country of residence.

We also use certain Shopify enhanced features supported by Shopify Network Intelligence. These features may use information about your interactions with our store together with information about your interactions with other merchants and Shopify to support security, personalization, advertising, and other services.

For certain enhanced services, Shopify is responsible for processing personal information and responding to requests concerning that processing.

To learn more, please review the Shopify Consumer Privacy Policy.

You can also visit the Shopify Privacy Portal to learn about and exercise rights concerning information processed by Shopify.

7. Marketing Communications

Where permitted by applicable law and your preferences, we may send promotional emails about products, offers, or store updates.

You can unsubscribe at any time using the unsubscribe link in a promotional email or by contacting hello@daysoday.com.

Unsubscribing from marketing does not prevent us from sending necessary non-promotional messages, such as order confirmations, shipping notices, refund updates, or responses to your requests.

8. Your Privacy Rights and Choices

Depending on where you live and the law that applies, you may have rights to:

• Request access to personal information we hold about you.

• Obtain information about how we collect, use, and disclose personal information.

• Request correction of inaccurate information.

• Request deletion of personal information, subject to applicable exceptions.

• Receive a portable copy of certain personal information.

• Opt out of the sale or sharing of personal information or its use for targeted advertising.

• Restrict or object to certain processing.

• Withdraw consent where processing relies on consent.

• Appeal a decision concerning a privacy request, where applicable.

You can submit a request by emailing hello@daysoday.com.

For applicable advertising-related opt-outs, you can also use our Data Sharing Opt-Out page.

We may need to verify your identity before completing a request. Please do not send full payment card details, passwords, or other unnecessary sensitive information.

Where permitted by law, you may authorize an agent to submit a request on your behalf. We may request evidence of that authorization and appropriate identity verification.

We will respond within the time required by applicable law. Some requests may be limited by legal obligations, security needs, or other lawful exceptions.

We will not discriminate against you for exercising applicable privacy rights.

Global Privacy Control

Where required by applicable law, we recognize Global Privacy Control (GPC) as a request to opt out of applicable sale, sharing, or targeted advertising for the browser and device transmitting the signal.

Where supported and appropriately linked, the preference may also apply to an associated account.

Other browser “Do Not Track” signals may not be recognized.

9. Additional Information for EEA, UK, and Swiss Residents

If the processing of your personal information is subject to the laws of the European Economic Area, United Kingdom, or Switzerland, you may have additional rights, including the right to object to processing, request restrictions, or withdraw consent.

Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.

You may contact us to exercise your rights or ask about the legal basis for processing your information.

You may also complain to your local data protection authority.

10. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries outside your country of residence, including countries where Shopify and our service providers operate.

Privacy laws in those countries may differ from the laws where you live.

Where applicable law requires safeguards for international transfers, we rely on recognized mechanisms, such as adequacy decisions, the European Commission’s Standard Contractual Clauses, or appropriate UK transfer arrangements.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention periods depend on factors such as:

• Whether you maintain an account or an ongoing relationship with us.

• The information needed to fulfill orders and handle returns or refunds.

• Tax, accounting, and other legal recordkeeping requirements.

• Fraud prevention, security, and dispute resolution needs.

• Applicable deletion requests and legal exceptions.

When information is no longer needed, we delete it or de-identify it as appropriate.

12. Information Security

We use reasonable technical and organizational measures designed to protect personal information.

However, no website, transmission method, or storage system can guarantee absolute security.

Please protect your account credentials and avoid sending full card numbers, card security codes, passwords, or one-time verification codes by email or through customer support messages.

13. Children’s Privacy

The Services are intended for use by adults and are not directed to children.

We do not knowingly collect personal information from children below the age permitted by applicable law. We do not have actual knowledge that we sell or share the personal information of children under 16, as those terms are defined by applicable privacy laws.

If you believe a child has provided personal information to us, please contact hello@daysoday.com so we can review the matter and take appropriate action.

14. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including payment providers and social media platforms.

Their handling of personal information is governed by their own privacy policies. Please review those policies before providing information.

Information you choose to publish in public areas, such as public reviews or social media posts, may be visible to others.

15. Complaints

If you have concerns about our privacy practices, please contact hello@daysoday.com.

Where applicable, you may appeal our response by contacting us and explaining that you wish to appeal a privacy decision.

You may also have the right to submit a complaint to your local privacy regulator or data protection authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, Services, or legal requirements.

We will publish the revised policy on this website and update the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.

17. Contact Us

For questions about this Privacy Policy or to submit a privacy request, please contact:

Store Name: Daysoday
Website: www.daysoday.com
Email: hello@daysoday.com
Phone: +1 502-558-1117

Business Address:
12832 Valley Ridge Rd
Clermont, FL 34711
United States

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET), observing local daylight saving time.

Saturday and Sunday: Closed.

For purposes of applicable data protection laws, Daysoday is the controller of personal information for which we determine the purposes and means of processing. Shopify may separately act as a controller for certain processing described in its own privacy policy.